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Elements and Performance Criteria

  1. Read and interpret vehicle body repair quotation
  2. Identify job requirements
  3. Determine and record body repair procedures
  4. stages within the repair procedure
  5. repair, removal and replacement tasks
  6. estimated timing relating to part/component purchase and delivery
  7. subletting requirements, including access and timeframes
  8. additional specialist and material requirements

Required Skills

Evidence Required

The Evidence guide identifies critical aspects knowledge and skills to be demonstrated to confirm competence for this unit This is an integral part of the assessment of competence and should be read in conjunction with the Range Statement

Critical aspects of evidence

It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of

observing safety procedures and requirements

communicating effectively with others involved in or affected by the work

selecting methods and techniques appropriate to the circumstances

completing preparatory activity in a systematic manner

Critical aspects of evidence continued

accurately interpreting vehicle body repair quotation

determining repair requirements including repair procedures componentpart purchases and sublet work requirements

estimating repair timelines

Relationship to other units

Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role

Underpinning knowledge

A working knowledge of

OHampS regulationsrequirements equipment material and personal safety requirements

reading and interpretation skills

vehicle body repair estimatequotation methods

planning and work coordination procedures

work activity timeframe estimation procedures

vehicle body repair methods and procedures

work organisation and planning processes

enterprise quality processes

Specific key competencies underpinning and employability skills required to achieve the performance criteria

These include a number of processes that are learned throughout work and life which are required in most jobs Some of these are covered by the national key competencies although others may be added The details below highlight how these competencies are to be applied in the attainment of this unit

Application of the key competencies in this unit are to satisfy the nominated level in which

Level relates to working effectively within set conditions and processes

Level relates to management or facilitation of conditions or processes and

Level relates to design development and evaluation of conditions or process

How will the candidate apply the following key competency in this unit The candidate will need to

Collect analyse and organise information

Collect organise and understand information related to work orders plans and safety procedures for reading and interpreting vehicle body repair estimationquotations

Level

Communicate ideas and information

Communicate ideas and information to enable confirmation of work requirements and specifications coordination of work with worksite supervisor other workers and customers and the reporting of work outcomes and problems

Level

Plan and organise activities

Plan and organise activities including preparation and layout of worksite and obtaining of equipment and materials to avoid backtracking workflow interruptions or wastage

Level

Work with others and in a team

Work with others and in a team by recognising dependencies and using cooperative approaches to optimise workflow and productivity

Level

Solve problems

Establish safe and effective work processes which anticipate andor resolve problems and downtime to systematically develop solutions to avoid or minimise reworking and avoid wastage

Level

Use mathematical ideas and techniques

Use mathematical ideas and techniques to calculate time assess tolerances apply accurate measurements calculate material requirements and establish quality checks

Level

Use technology

Use workplace technology related to interpreting and using repair quotations including the use of measuring equipment computerised technology and communication devices and the reportingrecording of results

Level

Context of assessment

Application of competence is to be assessed in the workplace or simulated worksite

Assessment is to occur using standard and authorised work practices safety requirements and environmental constraints

Assessment is to comply with regulatory requirements including Australian Standards

Method of assessment

Assessment must satisfy the endorsed assessment guidelines of the automotive industrys RSampR Training Package

Assessment methods must confirm consistency and accuracy of performance together with application of underpinning knowledge

Assessment must be by direct observation of tasks with questioning on underpinning knowledge and it must also reinforce the integration of key competencies

Assessment may be applied under project related conditions and require evidence of process

Assessment must confirm a reasonable inference that competence is able not only to be satisfied under the particular circumstance but is able to be transferred to other circumstances

It is preferable that assessment reflects a process rather than an event and occurs over a period of time to cover varying quality circumstances Evidence of performance may be provided by customers team leadersmembers or other persons subject to agreed authentication arrangements

Specific resource requirements for this unit

The following resources should be made available

workplace location or simulated workplace

materials relevant to interpreting and using repair quotations

equipment and tooling appropriate to interpreting and using repair quotations

activities covering mandatory task requirements

specifications and work instructions


Range Statement

The Range Statement provides advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment. The following variables may be present for this particular unit:

Unit scope

Methods are to include:

reading and interpreting repair quotation

consultation with customer/qualified persons

determining repair requirements, including repair procedures, component/part purchases and sublet work requirements

estimating repair timelines

accurate recording of repair procedures

Unit context

Work requires individuals to demonstrate discretion, judgement and problem-solving skills in managing own work activities and contributing to a productive team environment

Work is carried out in accordance with award provisions

Safety (OH&S)

OH&S requirements are to be in accordance with legislation/regulations/codes of practice and enterprise safety policies and procedures. This may include protective clothing and equipment, handling of materials, use of fire fighting equipment, enterprise first aid, hazard control and hazardous materials and substances

Personal protective equipment is to include that prescribed under legislation/regulation/codes of practice and workplace policies and practices

Emergency procedures related to this unit are to include, but are not limited to extinguishing fires, enterprise first aid requirements and worksite evacuation

Environmental requirements

Environmental requirements are to include but are not limited to clean-up management

Quality requirements

Quality requirements are to include, but are not limited to regulations, including Australian Standards, internal company quality policy and standards and enterprise operations and procedures

Statutory/regulatory authorities

Statutory/regulatory authorities may include Federal, State/Territory and local authorities administering acts, regulations and codes of practice

Tooling and equipment

Tooling and equipment may include computer software/ hardware, general office equipment, communication equipment

Communications

Communications are to include, but are not limited to verbal and visual instructions and fault reporting and may include worksite specific instructions, written instructions, plans or instructions related to job/task, telephones and pagers

Information

Information sources may include, but are not limited to verbal or written and graphical instructions, work bulletins, memos, material safety data sheets, diagrams or sketches

Regulatory/legislative requirements pertaining to automotive industry, including Australian Design Rules

Organisation work specifications and requirements

Instructions issued by authorised enterprise or external persons